Indeed is the world's largest job board with 90% of the world's GDP in job postings and a humble mission: help people get jobs.
Behind the standard job board, Indeed provides powerful tools for employers to track applicants, learn from hiring analytics, or even source talent automatically.
As the Senior Lead UX Designer for the world's largest job board, I was responsible for creating bold, new concepts for the future of job hunting and sourcing. I used user research, split testing, behavioral analysis, and worked with a global team of designers to bring products to life before pitching them to developers and executives.
I was responsible for redesigning Indeed's applicant tracking system to improve speed and accuracy of reviewing applicants, while making it a delight to use.
User research revealed most employers didn't use our applicant tracking system because it "felt" broken. I tried to design an interface that felt poised, competent, and clean to build trust and delight:
Feedback sessions with stakeholders were overwhelmingly positive. The interface built confidence with its clean layout, and more applications were completed because of the prescribed workflow.
Designed to help employers make key business decisions, Indeed Analytics starts with default reports for job posting performance, company presence, and resume contacts for recruiters. Each chart and table can be pinned to their dashboard or saved to a custom report, allowing for ultimate flexibility.
Filtering data happens live, redrawing charts and tables as users set their search parameters.
I was responsible for product design and some front-end development.
Data visualization for everyone
While building Indeed Analytics, I created a living data visualization style guide using D3.js to be shared with engineers and designers.
Designers could customize charts and export accurate vector graphics for use in their designs, while engineers could produce code samples as needed.
Certain verticals (like nursing or transportation) rely less on resumes and more on specific certifications and degrees. Indeed One was designed to take advantage of this specialization and provide immediate and accurate job matchmaking.
Qualified job seekers answered simple questions as cards and were presented with quality matches each week. Application took one click.
Initial response was tremendous, with 10,000 daily active users in the first month.
Sourcing by Indeed
Indeed One continued to grow, adding support and tailored questions for a dozen different verticals. I was asked to design the next iteration, generalized for all professions, automatic job placement and sourcing.
With Source, employers search Indeed's collection of 200-million qualified job seekers by building a job req. Keywords are autocompleted as locations, skills, education, and more. With each dimension added, new suggestions are recommended to help refine the rec based on Indeed's database of millions of job postings and resumes.
As the job req is built, live results are displayed showing the cost of job placement and approximate time to fulfill.
I was responsible for creating the design, building a live prototype, and helping pitch the idea to product managers and VPs.